Forum Discussion
BigSteve266072
Aug 25, 2020Copper Contributor
User sign in error caa301f7
i have a user that is getting the following error caa301f7 i have tried deleting/renaming %appdata%\microsoft\teams folder and uninstalled\re-installed and always get the same error..
can anyone help please
- Lewis-HIron ContributorHi all, was having the same issue.
I deleted the following file and can now log in.
ProgramData\intel\shadercache\Teams_1- BigSteve266072Copper Contributor
Lewis-H thanks but there is no Intel folder in c:\programdata
- adielmachadoCopper Contributor
Report Microsoft:
title: Can't access microsoft o365
user impact: user may be unable to access multiple microsfot 365 services.
more infor: any microsft 365 service that leverages azure active directory (aad) authentication may be impacted this issue
current status: we 've identified and are reverting a recent change to the service which may be causing or contributing to impact
scope of impact: any user may experience access problems for microsoft 365 services. next update by: monday, sptember 28, 2020, 8:00 PM (11:00PM UTC)