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BigSteve266072's avatar
BigSteve266072
Copper Contributor
Aug 25, 2020

User sign in error caa301f7

i have a user that is getting the following error caa301f7   i have tried deleting/renaming %appdata%\microsoft\teams folder and uninstalled\re-installed and always get the same error..

 

can anyone help please

 

  • Lewis-H's avatar
    Lewis-H
    Iron Contributor
    Hi all, was having the same issue.

    I deleted the following file and can now log in.

    ProgramData\intel\shadercache\Teams_1
      • adielmachado's avatar
        adielmachado
        Copper Contributor

        BigSteve266072 

         

        Report Microsoft:

        title: Can't access microsoft o365

        user impact: user may be unable to access multiple microsfot 365 services.

        more infor: any microsft 365 service that leverages azure active directory (aad) authentication may be impacted this issue

        current status: we 've identified and are reverting a recent change to the service which may be causing or contributing to impact

        scope of impact: any user may experience access problems for microsoft 365 services. next update by: monday, sptember 28, 2020, 8:00 PM (11:00PM UTC)

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