Forum Discussion
User profile picture doesn't sync, even though in Admin Portal is Updated
JeffSher Hi, yes I've stumbled across it before and all we had to do was to sign out and back in manually (top right corner). In some cases it was necessary to wait a couple of days for it to synchronize properly. How does your environment look like? As you can see on this page the profile picture sync process isn't very straightforward https://support.microsoft.com/en-us/office/information-about-profile-picture-synchronization-in-microsoft-365-20594d76-d054-4af4-a660-401133e3d48a
- JeffSherAug 25, 2020Copper Contributor
ChristianBergstrom Yeah I signed in and out all that but it just won't update... After looking through a ton of forum posts seems like the best solution is just to apply the photo again and pray... Weirdly the only thing it doesn't apply on is client side Teams, admin side it applies and everything else like exchange, office portal all have the new picture, Teams client doesn't. ¯\_( ͡° ͜ʖ ͡°)_/¯