Forum Discussion
Unknow Status
Hello we have two domains using Microsoft Teams, in one of the domains the status is OK, but in the other domain which is the main one it is like "Unknown Status" and we cannot change the status. T...
Status reliability may be hampered by your architecture, especially if Team is operating in "Islands" mode, which is found in the Teams Upgrade page of the admin portal (See Coexistence mode https://admin.teams.microsoft.com/company-wide-settings/teams-upgrade).
In short, there could be a plethora of reasons that your status messages are different or unreliable, and all of those reasons will likely reside outside of Teams. Azure AD, Skype for Business, Exchange Online and the Teams modes are just a handful of the variables in play.