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GCassan's avatar
GCassan
Copper Contributor
May 27, 2020

Unable to sign up a MS Teams account

Hello, I'm trying to set my domain up with the free version of teams so we can see if it's something we want to implement. If I try signing up with my email user@mydomain.com I get an error: user...
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ChristianBergstrom's avatar
ChristianBergstrom
Silver Contributor
May 27, 2020

GCassan Follow this step-by-step and let me know how it goes https://support.microsoft.com/en-us/office/sign-up-for-teams-free-70aaf044-b872-4c32-ac47-362ab29ebbb1

  • GCassan's avatar
    GCassan
    Copper Contributor
    May 27, 2020

    ChristianBergstromHi,
    Just tried to create my account using the step-by-step guide but as expected, I still have the same error message when trying to sign-up.
    Thanks in advance for your help !

    • ChristianBergstrom's avatar
      ChristianBergstrom
      Silver Contributor
      May 27, 2020

      GCassan Choose a different email address when setting it up and do it from an InPrivate/Incognito window.

      • GCassan's avatar
        GCassan
        Copper Contributor
        May 28, 2020

        ChristianBergstromThanks, obviously if I try to use another mail address not from @mydomain.com I'll be able to sign up, but I really need to create accounts and sign up on mydomain.com.
        What should I do then ?
        Thanks in advance !

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