Forum Discussion
ryanmillar
Jul 13, 2022Brass Contributor
Unable to share externally on Shared Channels
We are unable to share files and folders on shared channels with external users. We get the following message when trying share with an external email address: “Your org doesn't allow sharing wi...
JacquesJordaan
Jun 12, 2023Copper Contributor
For anyone coming across this issue, I hope this helps!
I reached out to the Microsoft Support team.
I was advised it is a known issue/limitation on Shared channels.
Official documentation can be found here:
- https://learn.microsoft.com/en-us/microsoftteams/shared-channels#considerations-around-file-access-in-shared-channels:~:text=Files%2C%20folders%2C%20and%20OneNote%20notebooks%20in%20a%20shared%20channel%20can%20be%20shared%20with%20people%20outside%20the%20channel%20(but%20not%20outside%20the%20organization)%20by%20using%20standard%20SharePoint%20file%20sharing.