Forum Discussion
ryanmillar
Jul 13, 2022Brass Contributor
Unable to share externally on Shared Channels
We are unable to share files and folders on shared channels with external users. We get the following message when trying share with an external email address: “Your org doesn't allow sharing wi...
AX_Rookie
May 18, 2023Copper Contributor
Hi OzOscroft , so in order to allow external users to access a shared channel is always needed to setup a B2B connection? If yes, this is a huge lost of functionallity. Private channels allow it. How it is posssible shared channels that supposedly ara a step foward in terms of collaboration don't allow sharing with externals the same way they allow with private channels. Can't believe it
handupteam
May 18, 2023Copper Contributor
Totally agree. I had to first of all figure out that this is even possible (with this workaround), which as we all have found, is a ton of Googling. Then I have to help my two client companies to understand it, explain to both of their IT leaders, and then walk them through making the changes. Completely ridiculous...when the label is a "shared" channel, and you need to do this level of detective work.