Forum Discussion
OliNickalls
Oct 06, 2020Copper Contributor
Unable to see a new team I joined as a guest in Windows Desktop- Web app does show the new team.
Hi- I have been invited to join a new team as a guest. I clicked the appropriate invite email, opened teams and then was unable to log in. The inviting company tech support said my account look...
VasilMichev
Oct 06, 2020MVP
I've had this happen an year back, reported it but nothing came out of it. It eventually fixed itself, either due to the 10th time clearing cache/credentials or something updated on the backend... I would suggest opening a support case and report this, they might come up with other suggestions apart from clearing cache and stuff...
- OliNickallsOct 09, 2020Copper Contributor
Thanks VasilMichev
This was eventually resolved in a very unsatisfactory way - I asked the admin to remove me and re-add me to the same team. I went through the same email acceptance process as before but for some reason it worked this time.
The database equivalent of 'turn it off and turn it back on again'.I hear lots of good things about Teams, however I am not impressed with it yet...