Forum Discussion

Brass Contributor

Nov 22, 2021

Solved

Unable to add connectors on any channel

Hello Team, We are unable to add/manage connectors on any channel. I am the owner of the Team and also I am unable to. Any help please? Something went wrong. Login required RequestId: un...

connectors

teams

Bhargav56
Dec 13, 2021
The issue is fixed for us today, but its different story.

We renamed the MS Teams name and since then we noticed this issue. But we are not sure if that is the cause of this connectors issue which we got initially.

But what we did was changing the mail address of the group to the new changed MS Teams name, that did the trick. So Nevertheless, we are back happy again. 🙂

BR180

Copper Contributor

Dec 02, 2021

Really? It isn't working for me so far...nor in web app. Maybe I'm hooked to a server they didn't fixed yet...Thanks for the post, anyway.

Bhargav56

Brass Contributor

Dec 06, 2021

Is it still working for you?
Today we are getting new error..

Connectors have been turned off for this mailbox by the admin. Contact your admin if you want to have connectors turned on.: Access to Connectors is disabled.
https://answers.microsoft.com/en-us/msteams/forum/all/how-to-enable-or-disable-connectors-in-office-365/33d4b2c1-00eb-420a-ad83-01a2b42ad098

I tried following this, settings seems to be fine but no luck

Thanks,
Bhargav

rlangham1105
Copper Contributor
Dec 06, 2021
Still not working for me. Fails in both the web app and the Windows client. I desperately need to get in and update a failed connector.
- Bhargav56
  Brass Contributor
  Dec 06, 2021
  What is the error you are getting?
  - rlangham1105
    Copper Contributor
    Dec 06, 2021
    Bhargav56 pretty much the same as everybody else..
    
    Something went wrong.
    Login required
    RequestId: unknown
    Server: DM6PR20MB2682
    Date: 2021-12-06 09:45:56 -0600