Forum Discussion

Brass Contributor

Nov 22, 2021

Solved

Unable to add connectors on any channel

Hello Team, We are unable to add/manage connectors on any channel. I am the owner of the Team and also I am unable to. Any help please? Something went wrong. Login required RequestId: un...

connectors

teams

Bhargav56
Dec 13, 2021
The issue is fixed for us today, but its different story.

We renamed the MS Teams name and since then we noticed this issue. But we are not sure if that is the cause of this connectors issue which we got initially.

But what we did was changing the mail address of the group to the new changed MS Teams name, that did the trick. So Nevertheless, we are back happy again. 🙂

dave99galloway

Copper Contributor

Nov 26, 2021

I was getting this error with a brand new channel I created today. I worked around it by VERY quickly clicking on the "Incoming WebHook" button before the error messge popped up. Took several attempts but surprisingly worked.

Bhargav56
Brass Contributor
Nov 26, 2021
dave99galloway For us, its working on other Teams, but only NOT working on one.
We tried to open it in web browser, use inspect mode.. We somehow feel there is an issue with channel mail authentication, but no idea why all of a sudden it is working like this.
- BR180
  Copper Contributor
  Nov 26, 2021
  Confirm what you're saying, message error asks me for a login...I really hope I don't have to recreate the affected teams, I prefer a kick in the **bleep**...
  - Bhargav56
    Brass Contributor
    Nov 26, 2021
    I really hope we dont end up creating new teams. We might loose all the channel conversations, files etc 😞
BR180
Copper Contributor
Nov 26, 2021
It's only a workaround...hope they fix it soon, anyway if you click on three dots on the left menu in Teams, search for "incoming webohook" app, then you can create a webhook without quick-hand intervention...