Forum Discussion
Toll Free Audio Conferencing - License Requirements
You can check the rates here Microsoft Teams Voice Calling | Cloud Phone System
If you don't have the license it'll cost 2.5ppm for dialling a regular 0845 number, or 6.6ppm for a 0800 freephone number.
If you buy the license on top of E3 at £3.60 pupm then the regular numbers are included, its included as part of the E5 license..
It's hard to realistically compare costs to an existing service, your staff and a good proportion of your external guests will join using data, and so have no cost. I would also question the need for freephone in the UK, will your guests really care about a cost even if they don't have included minutes? The only place I see it being used is for some countries like UAE where you can't get national rate numbers.
- Matt CoxFeb 14, 2021Copper ContributorThanks for the info.
If I understand you correctly, getting the E3 add on lic for audio conferencing is all I need to to have standard dial in meetings?
Are there any minutes limits etc or is that just for when dialing out of a meeting?
Does the standard audio conf LIC updlgrade include toll free? We would rather customers called a free number than paid.
Thanks.- StevenC365Feb 15, 2021MVP
The per user license includes dial-in to regular toll numbers, e.g. a London number by default but you can swap this to be your local area code. It also include dial-out for 60 minutes to a fairly long list of Zone-A countries.