Forum Discussion
Time Report in Teams is not showing all Users
Hi, we started to use Shifts in Teams a few weeks ago. When we export the time report it is not including all users that have an assigned shift on that team. Any ideas how to fix that? M...
thanks for the link, I downloaded it following that guidance and we still have the one user missing.
I've attached two screenshots, one showing our team's shift plan and the other is a snip from the time report.
The missing user number 6 is using the clock in clock out function. He has the role "Member" in the team like the other users.
Any ideas what else we can try?
Lisa_Simplicity Can't say I'm afraid. Try using Teams online? Just to see. Other than that perhaps it's better if you reach out to the official Microsoft support with a ticket if they can look at some logs etc. (I'm not particular experienced using Shifts).