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P_Moore's avatar
P_Moore
Brass Contributor
Aug 16, 2019
Solved

"There was a problem saving the photo. Please try again."

Every time someone tries to change the image of the team we get this error, "There was a problem saving the photo. Please try again." We try and try and try and try and try and try again with NADA. I...
issues
  • ChristianBergstrom's avatar
    ChristianBergstrom
    Sep 21, 2020

    OrlaJoan Hi, wow this conversation is massive. I wonder if all are having identical issues with the photo. Must be that similar has been merged into this one.

     

    Anyway, for the record. Something that can affect is the following.

     

    "Teams users with mailboxes hosted on premises must be synchronized to Azure Active Directory. They can change the user profile picture providing Exchange Server 2016 (Cumulative Update 3), or above, is running on-premises."

     

    'Change your picture in Teams'

    https://support.microsoft.com/en-us/office/change-your-picture-in-teams-7a711943-9248-420e-b814-c071aa8d9b9c

     

    See the table with "User's mailbox is hosted in" and the "Modify user profile picture" to see if you should be able to do it.

     

    'How Exchange and Microsoft Teams interact'

    https://docs.microsoft.com/en-us/microsoftteams/exchange-teams-interact 

     

    Note the 7 disclaimer as well.

     

    "Teams honors the https://docs.microsoft.com/en-us/powershell/module/exchange/client-access/set-owamailboxpolicy setting that's configured by tenant admins to control whether users can change their profile picture. If the -SetPhotoEnabled setting is turned off in the policy, users cannot add, change, or remove their profile picture."

vasileikon's avatar
vasileikon
Copper Contributor
Apr 27, 2020

Same here. Not to mention that for the first 24 hours, Microsoft Teams couldn't even connect to another cloud storage service, or allow any uploads.

 

My image already is on Office 365, but Teams does no such update. Neither any kind of formatting works. It's a hit and miss all around, which is a real pity, to be honest. Right now I'm going through an evaluation of Teams for a large scale upcoming project, but regardless of how cool features MS Teams has, they mean nothing without reliability.

 

Speaking of reliability, last night Outlook decided to stop working with servers (all accounts), taking our 3 hours of my time to fix it. Even its own "repair tool" hanged in the middle and ravaged the entire Office installation. I had to download an extra tool to clean up the epic mess and be able to reinstall Office 365 from scratch.

 

Do I really want something similar happening while running critical projects?

 

Pull your stuff together MS! I'm no stranger to other OS and systems and I've migrated entire studios in the past.

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