Forum Discussion
The time in Teams app is 1 hours earlier than my time
- Jun 01, 2020
IceRain If the settings are OK in Teams web you don't have to check with the admin. You could try and delete the Teams cache in your computer as it seems to fix other strange behavior. By the way, any difference if you sign out and back in manually using the desktop app?
Go to this location to clear the cache
AppData\Roaming\Microsoft\Teams (you can be selective as many guides describe in detail but just delete the entire Teams folder).
If that doesn't solve the issue I'm afraid I'm running out of suggestions as you've checked all other settings related to date/time. Perhaps a new Windows profile is needed.
My system time is correct. It is synchronised with windows time and correct comparing with my local time. But I'm not sure what does the "underlying settings (SharePoint)." mean. Here is a screenshot about my system time and the settings in Teams.
IceRain How is the time/date setting when using the web app? When a Team is created there's also an associated M365/SharePoint group created (these can have an incorrect timezone). Reach out to your admin, he/she should know what to do.
Let me know how it looks in Teams on the web!
- IceRainJun 01, 2020Copper Contributor
Hi. Sorry for the slow reply. It was a bit busy these days.
When using the web app, the time is showed correctly with English(Canada) language settings.
And I assume that I'm the only one having this problem because although I'm new to Teams app, the others have used it for a long period (I just joined this company) and the company is at the same city as I do, so there shouldn't be problem with timezones on the server settings. But I will ask my admin for further details later on.
- ChristianBergstromJun 01, 2020Silver Contributor
IceRain If the settings are OK in Teams web you don't have to check with the admin. You could try and delete the Teams cache in your computer as it seems to fix other strange behavior. By the way, any difference if you sign out and back in manually using the desktop app?
Go to this location to clear the cache
AppData\Roaming\Microsoft\Teams (you can be selective as many guides describe in detail but just delete the entire Teams folder).
If that doesn't solve the issue I'm afraid I'm running out of suggestions as you've checked all other settings related to date/time. Perhaps a new Windows profile is needed.
- IceRainJun 01, 2020Copper Contributor
ChristianBergstrom This worked! thank you for the help!