Forum Discussion
jeffburkholder
Aug 18, 2021Brass Contributor
Text message to MS Voice number in Teams
In our company we use MS Voice system and love the integration with Teams. But, a vendor tried to Text me a message and of course he grabs my business card and texts the number on the card, which is ...
LinusCansby
Aug 20, 2021MVP
Hi,
You are not the only one asking for this, there are a couple of uservoice requests.
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/34266145-add-sms-capabilities
In theory it would be possible for Microsoft to add this to Calling Plan customers, since they are the carrier there (or at least have a contract with a carrier to provide Calling Plan numbers). But the problem with sending SMS to a landline number is that not all carriers have support for this.
I know some carriers that created apps in Teams to send text messages, but that is not Teams native and not for receiving.
You are not the only one asking for this, there are a couple of uservoice requests.
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/34266145-add-sms-capabilities
In theory it would be possible for Microsoft to add this to Calling Plan customers, since they are the carrier there (or at least have a contract with a carrier to provide Calling Plan numbers). But the problem with sending SMS to a landline number is that not all carriers have support for this.
I know some carriers that created apps in Teams to send text messages, but that is not Teams native and not for receiving.
- jeffburkholderAug 20, 2021Brass ContributorGood to see there are others... I did a search for this topic and didn't find anything. I really can't see how this can be that difficult. The Voice# is tied to the Teams user (how Teams can use VOIP) and Teams can send messages (chat) to users. There are other collaboration/voice systems that do it. I can't believe MS can't do this.