Forum Discussion
Anonymous
Oct 16, 2020Teams uses a cloud based Azure voicemail service. What Azure service is processing voicemails
Teams voicemail is processed by a cloud based Azure voicemail before it is sent to the users mailbox. What Azure service is actually processing the voicemail as I need to know what region it is h...
Ryan Steele
Oct 17, 2020Bronze Contributor
Deleted I assume you're referring to the transcription feature? Quoting from https://docs.microsoft.com/en-us/microsoftteams/set-up-phone-system-voicemail:
Voicemail messages received by users in your organization are transcribed in the region where your Microsoft 365 or Office 365 organization is hosted. The region where your tenant is hosted might not be the same region where the user receiving the voicemail message is located. To view the region where your tenant is hosted, go to the https://go.microsoft.com/fwlink/p/?linkid=2067339 page and then click View details next to Data location.