Forum Discussion
Teams transcript Disappears
Hi all,
I'm having an issue where Transcripts are available, then they are not. Steps:
1. I go into the Calendar app in Teams, and a transcript is available:
2. I hit the back button in Teams (or anything else).
3. I come back to the same meeting, and the transcript is no longer available:
This happens in the app as well as using the web version.
My goal is to get these transcriptions. Anyone have any advice?
Thanks,
-Jeff
4 Replies
Hi Jeff_Kotz Not sure if this is your exact issue but does this help? https://answers.microsoft.com/en-us/msteams/forum/all/missing-meeting-recording-transcript-in-microsoft/551818fe-9959-4bee-8dca-dc223d4ab51b
You might also want to reach out directly to answers.microsoft.com, where authorized agents will troubleshoot an issue until it's resolved.
- I'm not sure that's exactly the same issue, but it's good info. I think the way transcripts are housed has changed since September -- we were working on a flow to automate it, but now it seems the only place to find the transcripts for meetings (you aren't the host of) is through Calendar. Thanks for the reply.
- Don't use the back button 😉 Not sure what's going on really, if it stays like this I would reach out to the official support, i.e. create a ticket from the admin portal.
- haha, back button or otherwise, same symptom. If you load a meeting page in the web version of Teams through the Calendar app -- then inspect and refresh the page, different objects load. Tough problem to articulate; thanks for the response.
