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Teams to Teams (external) chat - has anybody got this working
Has anyone successfully initiated and sustained a 1-1 chat with an external Teams user? Is this supposed to be feasible? Do you get errors saying undeliverable yet it goes though? Do you see "...
I have had mixed results with this I must admit. If the settings in the Teams Admin Center are as below for both parties, then it should work just fine.
However, its doesn't always seem to be that simple. Sometimes this has worked for me, other times not. I've never had the time to follow up on this specifically, and I get around this other ways like inviting guests into Teams or meetings to chat.
If you were looking to troubleshoot this specifically though, I'd recommend opening a support ticket with Microsoft for further guidance.
I have had mixed results with this I must admit. If the settings in the Teams Admin Center are as below for both parties, then it should work just fine.
However, its doesn't always seem to be that simple. Sometimes this has worked for me, other times not. I've never had the time to follow up on this specifically, and I get around this other ways like inviting guests into Teams or meetings to chat.
If you were looking to troubleshoot this specifically though, I'd recommend opening a support ticket with Microsoft for further guidance.
PeterRising Thanks... yes our settings are that way and as far as i know the other companies' are also set that way but harder to confirm.