Forum Discussion
Teams to Teams (external) chat - has anybody got this working
- Aug 21, 2020
I have had mixed results with this I must admit. If the settings in the Teams Admin Center are as below for both parties, then it should work just fine.
However, its doesn't always seem to be that simple. Sometimes this has worked for me, other times not. I've never had the time to follow up on this specifically, and I get around this other ways like inviting guests into Teams or meetings to chat.
If you were looking to troubleshoot this specifically though, I'd recommend opening a support ticket with Microsoft for further guidance.
I have had mixed results with this I must admit. If the settings in the Teams Admin Center are as below for both parties, then it should work just fine.
However, its doesn't always seem to be that simple. Sometimes this has worked for me, other times not. I've never had the time to follow up on this specifically, and I get around this other ways like inviting guests into Teams or meetings to chat.
If you were looking to troubleshoot this specifically though, I'd recommend opening a support ticket with Microsoft for further guidance.
- RobOKAug 21, 2020Bronze Contributor
PeterRising Thanks... yes our settings are that way and as far as i know the other companies' are also set that way but harder to confirm.