Forum Discussion
Teams to Begin Automatically Hiding Inactive Channels
From mid-July 2024, Teams will begin hiding inactive channels for users. The inactive channels can be unhidden, and users can opt out of the automatic process. The new clean up routine can be invoked...
We are looking for a way to switch this off globally.
At present, once these channels have been hidden, users won't get notifications again even if team mentions are used.
It's causing a lot of problems with users missing messages on channels that aren't used very often, but contain very important messages when they are.
We have Teams channels setup for things such as Cyber Incidents that are only used in emergencies, so having these channels removed from all users by default is not something we want to happen.
At present, once these channels have been hidden, users won't get notifications again even if team mentions are used.
It's causing a lot of problems with users missing messages on channels that aren't used very often, but contain very important messages when they are.
We have Teams channels setup for things such as Cyber Incidents that are only used in emergencies, so having these channels removed from all users by default is not something we want to happen.
I would also like this setting to be part of a policy that you can manage, so the users are opt-in or opt-out defaulted regarding what the company wants.
The feature per se is not bad, many users are complaining about getting overwhelmed with Teams and Channels, so it can help. But that it is not manageable is really not good.
What would also help is to understand the criteria and thresholds that Microsoft uses to indicate a Team or channel is active/inactive. No documentation on that.
I also tried to find something in the registry or the Teams app_settings.json, but it seems at the moment there is nothing you can do to set it for the users.