Forum Discussion

Thomsch's avatar
Thomsch
Iron Contributor
May 18, 2020

Teams status does not reflect availability

All calendar entries are visible within the Teams calendar, but unfortunately the Teams status does not reflect availability (free/busy status).

 

I thought if there is an appointment in my Outlook/exchange the Teams status changes reflecting the availability?

 

  • BPMSC's avatar
    BPMSC
    Copper Contributor
    I have this issue as well, two years later it has not been fixed, with New Teams the issue has gotten worse for me. If my calendar is full of meetings it will show I am busy, but it also says "free all day" in my status even though i am NOT at all free. None of these suggestions has worked.
  • Did you ever get a definitive answer on this?

    Mine seems to work find and does reflect when I am busy in the calendar, when I am out of office etc, nut 2 anomalies -

    1. I can never get my status to show "In a meeting" - only Busy it in a call
    2. When I am Out of Office it makes me available

    Anyone else had any issues?
    • mburkhardt's avatar
      mburkhardt
      Copper Contributor

      Try clicking your profile pic, then the status drop-down menu, then "Reset Status."

       

  • Jarss's avatar
    Jarss
    Copper Contributor

    Thomsch Same here. Super frustrating as people interrupt you when it should show me as unavailable.

     

    Microsoft - please fix. This was a great feature of Skype for Business.  Otherwise I'm going to use Skype to set my free busy status from Outlook, and therefore colleague chat will launch in Teams instead of Skype....

  • Thomsch 

    If you have items in your Outlook calendar they should carry over to Microsoft Teams calendar.  From what you are saying, you are seeing those items in the Microsoft Teams calendar.  In that case, your presence in Microsoft Teams should mirror your Outlook presence.  If you have a meeting at 9:00 a.m. that was scheduled in your Outlook calendar, it should show you as busy at 9:00 a.m. in Teams.

     

    This doesn't sound right.  Please select the question mark icon on at the bottom left hand side of your client and report the issue to our team.  Here's some more information on how presence works: https://docs.microsoft.com/en-us/microsoftteams/presence-admins

     

    Thanks for reaching out.

    • ChantalR's avatar
      ChantalR
      Copper Contributor

      Laurie Pottmeyer I have same issue. Teams status not reflecting Outlook calendar available/busy. Skype entreprise did. 

       

      Thx,

      C

Resources