Forum Discussion

Copper Contributor

Jul 18, 2023

Teams SIP gateway PSTN calls have calling number with SIP-URI format preventing redial on Poly phone

Teams SIP gateway PSTN calls received now have calling number SIP URI in the form of sip:+email address removed for privacy reasons. This is displayed on Poly VVX SIP Gateway registered phones in mis...

SIP Gateway received call - calling number SIP URI prevents redial on Poly VVX phones

mike_pont

Copper Contributor

Jul 18, 2023

Hi all - looks like URL dialing was switched on the Poly phones - disabling it in the VVX 450 configs feature.urlDialing.enabled="0" fixed the problem

mike_pont
Copper Contributor
Jul 19, 2023
I still don't know why this occurred as we had not changed anything on the Poly LENs service and the phones suddenly just stopped being able to re-dial and the calling number appearance changed on the phones to full SIP URI formal <E.164 number> @sip.pstnhub.microsoft.com - anyway disabling SIP URL dialing on the phone seems to fix the issue