Forum Discussion
bglmarks
Mar 13, 2023Copper Contributor
Teams shared channels cannot add users when guests exist
We are trying to setup both B2B collab and B2B Direct. For Collab we want users to show up in the GAL, give access to users to SharePoint. Before we sync users we can add users to shared channels. Af...
ErikKohler
Mar 24, 2023Copper Contributor
I can confirm this behaviour. Im going crazy trying to find a way to invite someone in a Shared Channel, who already has a guest user in our tenant. Should't B2B collab and B2B direct work at the same time? There should be way, to enforce searching externalyl, when looking for users to invite in a shared channel. But afaik there is none.
When I try to add someone (who already has a guest user) to a shared channel the user sometimes comes up with EXT, sometimes without. Either way Im getting an error, that a user from this org can't be added to this channel. If I try it with a different user from the same external org (who hasn't a guest user yet) it works fine.
Feels like MS has some work to do.
When I try to add someone (who already has a guest user) to a shared channel the user sometimes comes up with EXT, sometimes without. Either way Im getting an error, that a user from this org can't be added to this channel. If I try it with a different user from the same external org (who hasn't a guest user yet) it works fine.
Feels like MS has some work to do.
bglmarks
Mar 24, 2023Copper Contributor
Hi Erik,
I was able to prove this to unified support and I am now discussing and working with the product group. I sent my case off yesterday. As I hear more I can share my experience with you.
I was able to prove this to unified support and I am now discussing and working with the product group. I sent my case off yesterday. As I hear more I can share my experience with you.