Forum Discussion
Solved
Teams Room Systems, no sign in with KB4565351
Dear all, yesterday, on our Teams Room Systems KB4565351 was installed, now they can't sign in. If we remove KB4565351, it works fine. Here are some details: Hardware: Lenovo ThinkSmart Hub 500 ...
My company experienced this same issue this morning. Conference room tablets were unable to connect to Skype, displaying the error message "Sign in failed. We couldn't sign you in. There might be a problem with your credentials. Please contact your support team."
After a long period of investigation, we were able to determine that uninstalling update KB4565351 resolves the issue.
Looks like the problem was solved with MTR 4.5.37
