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Teams Room Systems, no sign in with KB4565351
Dear all, yesterday, on our Teams Room Systems KB4565351 was installed, now they can't sign in. If we remove KB4565351, it works fine. Here are some details: Hardware: Lenovo ThinkSmart Hub 500 ...
My company experienced this same issue this morning. Conference room tablets were unable to connect to Skype, displaying the error message "Sign in failed. We couldn't sign you in. There might be a problem with your credentials. Please contact your support team."
After a long period of investigation, we were able to determine that uninstalling update KB4565351 resolves the issue.
We are also seeing this issue across our fleet of MTRs (~500). We believe ~140 have installed the KB at this point, and are expecting the others to join them soon. We're attempting to escalate with MS, but figured we would post and confirm what other are seeing.