Forum Discussion
AlexJr
Dec 13, 2019Copper Contributor
Teams Room System Unable to Fetch Calendar after the update to 4.3.21.0
We are starting to get an issue after the Teams Room System Update 4.3.21.0. error on the display cannot fetch calendar (skype sign in is fine) We did a trace and we don't see anything block from...
James Vaughan
Dec 14, 2019Brass Contributor
AlexJr I haven’t seen this on any of my units, but you mention that Skype signs in fine.
Does that mean that you are using the setting of Skype only?
For my units I am complete O365 for Teams (obviously), Skype and Exchange. Strange that it only happens since the update, but there are some things you can try.
Maybe check your audit logs on the account and see if there might be an exception for authentication on the account that might help you track it down as well. I’ve encountered it a few times and wrote some of the common causes about it https://medium.com/@vaughanjamesr/microsoft-teams-rooms-cannot-fetch-calendar-39f682666636 .
Does it actually bring down the meeting info or does it just display the error?