Forum Discussion

Anonymous

Jul 15, 2019

Teams policies not applicable to on-premise users?

Hi, I was wondering if it's standard behavior that users synched from local AD to AzureAD are not surfaced in the Teams Admin Center -> Users. For us, only users created online and that have an ...

Policies

teams

adam deltinger

MVP

Jul 15, 2019

No, its not normal! Everyone licenses for teams should be visible unders teams users! When did they get synced?

Anonymous

Jul 15, 2019

adam deltinger, AD sync has been working fine, the sync from on prem to AzureAD is executed every 30 minutes and I couldn't find anything wrong with it. All other O365 services seem to work fine.

However, I have a strong hunch what could be related to this issue.
A couple of weeks ago our Skype on prem team had issues with federation with external Skype for Business Online users (presence states and such). So they disabled the 'CSOnlineSipDomain' like explained here: https://docs.microsoft.com/en-us/powershell/module/skype/disable-csonlinesipdomain?view=skype-ps
I believe what that did, at least I saw when the Sfb Online admin center was still around, was that it removed all registered Sfb Online users. So since Teams and Sfb Online Admin Centers are now one, perhaps this is why I'm not seeing our on prem users here anymore.

I will also file a ticket with the MS support.

Thanks.