Forum Discussion
jacobhodgson
Oct 04, 2023Copper Contributor
Teams Mobile App only showing Calls
Hi everyone, I thought I'd start this discussion by mentioning we've encountered a bug within the Teams Mobile App whereby Android devices, don't allow you to access anything in the Teams Mobile ...
SimonDW
Oct 11, 2023Copper Contributor
We're experiencing this with users that have an Android device plus the Teams Voice license. My work IOS device was fine but my personal Android device had the same issue. We have a limited number of people with the Teams Voice/Shared Devices license including myself. Removing that license from my account resolved the issue. Not an option for the users that need the Teams voice functionality.
si-muuh
Oct 12, 2023Brass Contributor
Can confirm: Remove the licence (Gemeinsam genutzte Microsoft Teams-Geräte), remove all data in the microsoft teams app and the app works again on android phones.
//Edit:
this is only a workaround. as soon as the license is reassigned, the android teams app loses all functions again.