Forum Discussion

eynarain's avatar
eynarain
Brass Contributor
Aug 06, 2019

Teams guest invitation process

I'm working on creating a Teams app for inviting external guests to a team using graph API. As part of the process I'm doing the following:   1. Submit a form for adding a guest by providing a gues...
teams guest
eynarain's avatar
eynarain
Brass Contributor
Aug 08, 2019

Rob EllisYes, they do. The problem happens after the guest clicks the invitation link and proceeds with the guided process.

Rob Ellis's avatar
Rob Ellis
Bronze Contributor
Aug 08, 2019
so to clarify - the user gets 2 emails:

1 which the click the link and that accepts and then redirects to myapps

2 which is the 'you've been added to Team X' email - with a link to that team.

If the user clicks the link in the first email, but does not click the link in the 2nd email yet - do you see them as a guest user in portal.azure.com ?
  • eynarain's avatar
    eynarain
    Brass Contributor
    Aug 09, 2019

    Rob EllisThere is just one email for the invitation. While the guest is invited and is visible in the o365 portal, it takes a while to appear in Teams. I confirmed with Microsoft that this is the default behavior and take up to 24hrs for the sync to happen. The invitation redemption process is just not smooth. Sometime we get reports from clients that it's going in an endless verification loop and in some cases 2-3 times and finally lets them in. Finally, adding more fuel to fire, if the guest is already signed to another teams, things get a bit complicated. In any case for now we've decided to live with this. Thanks for your help.