Forum Discussion
Teams guest invitation process
Wanted to give a more deeper perspective on this problem based on the recent behavior observed.
The invite redemption email seems to be similar between the ones sent through graph api and through the Teams desktop app (while adding the guest through the manage team->add member dialog). However the behavior is different when the url in the email is clicked as seen below:
Teams APP: The user is taken through the following process:
- Email Verification (via verification code)
- Microsoft account creation & verification (via verification code)
- Automatic linking of microsoft account to Teams account
Graph API: Here the steps are slightly different
- Email verification
- Microsoft Account creation
- Teams account creation - this is an extra step when redeeming the url from the API. Here the guest is forced to create a new Teams account with a new organization. Eventually when you end up creating a team account, you end up in your own organization than the one you were invited to.
Has anyone seen this behavior?
- Mal_SotoAug 07, 2019Copper Contributor
eynarain As a Test, did you try using your personal email address to try it on a Home/Outside PC?
- eynarainAug 08, 2019Brass ContributorYes, I did but the results are the same.
- eynarainAug 07, 2019Brass ContributorGuys,
Can someone help me on this pls? I'm having a tough time making this work.- Rob EllisAug 07, 2019Bronze ContributorIt sounds like the user is clicking the link in the first email - which accepts their B2B guest invite, then redirects them to teams.microsoft.com.
Try redirecting them to somewhere else, like myapps.microsoft.com - then when you have added them to the Team, they get the welcome email from Teams - that link is direct to the correct Team in your tenant (whereas the other redirect is to teams.microsoft.com - which would take them into their own tenant if they have 365, or to the 'free' Teams if not.