Forum Discussion
Teams free, You do not have access to "Organization Name"
Hello,
we use the free version of Microsoft Teams.
About 410 members and it worked without any problems until around 08/16/2020
Problem:
When I invite a new member, via email or link, and they wa...
JBN_1202 Hello, can you have the guest users try to accept/connect to your org. using a InPrivate/Incognito windows as it could be a cache related issue with mixed credentials.
In case that doesn't work maybe you need to delete them from the Teams free org. https://portal.azure.com (Azure AD and Azure AD bin) and then re-invite them.
Many thanks for your response. Unfortunately that didn't work. Logging with incognito mode brought the same error message. Deleting and reloading was also unsuccessful. Do you have any other ideas?JBN_1202 Hi, I didn't understand if you tried this as well?
In case that doesn't work maybe you need to delete them (the user accounts) from the Teams free org. https://portal.azure.com/ (Azure AD and Azure AD bin) and then re-invite them (from the Team).
I have now tried different scenarios. The invitation as a guest works. The invitation as a member still does not work. Same error message. I make all the connection attempts in an Incognito browser window.
