Forum Discussion

Copper Contributor

Jul 28, 2020

Solved

Teams Files Sync button only available on MacOS, not Windows

The Sync button is only available on our Macs (desktop app and Chrome). Our Windows computer do not have the Sync button (desktop app and Chrome). Teams app versions listed below. Has anyone else ...

mac

Sync

HenryPhillipsNimbitech
Jul 28, 2020
jimatbutler

Mmmm, not sure then.

You could try the suggestion on: https://teams.rocks/2017/12/16/sync-teams-files-with-onedrive/#:~:text=If%20the%20Sync%20Button%20is%20not%20available%20on,worked%20and%20I%20now%20have%20the%20sync%20button. not sure how much legs it has though.

Also and I appreciate this doesn't give you an answer but I can confirm that the Sync option is present in that version of Teams for myself on Windows.

For information my Windows version is: 10.0.19041.1

Thanks

Henry

jimatbutler

Copper Contributor

Jul 28, 2020

HenryPhillipsNimbitech Yep, the OneDrive for Business Client is installed in Windows. If it wasn't it would prompt me to install it, if I had the sync button to select.

Several versions of Office on the Mac (2016 and newer) as well as Windows (2016 and newer). All the same, sync in MacOS Teams client not in Windows.

Yes, in Windows the sync option is there in Sharepoint and I can successfully sync with the OneDrive client.

HenryPhillipsNimbitech

Bronze Contributor

Jul 28, 2020

jimatbutler

Mmmm, not sure then.

You could try the suggestion on: https://teams.rocks/2017/12/16/sync-teams-files-with-onedrive/#:~:text=If%20the%20Sync%20Button%20is%20not%20available%20on,worked%20and%20I%20now%20have%20the%20sync%20button. not sure how much legs it has though.

Also and I appreciate this doesn't give you an answer but I can confirm that the Sync option is present in that version of Teams for myself on Windows.

For information my Windows version is: 10.0.19041.1

Thanks

Henry