Forum Discussion
JeroenKIT1605
Feb 01, 2022Copper Contributor
Teams external chat
Hey All, As of today i have users reporting issues with external chat functionality. For some reason all external users (even if they are Teams users) are shown as Skype for Business users. When ...
kevin91
Feb 02, 2022Copper Contributor
I have the same issue. I also checked the InterpretedUserType on two of my users (one has no problems, the other cannot write to one specific organization) same on both --> AADConnectEnabledOnlineTeamsOnlyUser
Both organizations changed nothing, but I noticed that the Admin Panel looks a bit different since the last time I looked into it. Also, new is the message "
User xy is part of an organization. It's possible they have messaging-related policies that apply to chat."
Besides that, since today, some of our users are not be able to send GIFs anymore. The button is missing.
Both organizations changed nothing, but I noticed that the Admin Panel looks a bit different since the last time I looked into it. Also, new is the message "
User xy is part of an organization. It's possible they have messaging-related policies that apply to chat."
Besides that, since today, some of our users are not be able to send GIFs anymore. The button is missing.
- JeroenKIT1605Feb 07, 2022Copper Contributor
- kevin91Feb 07, 2022Copper Contributor
- JeroenKIT1605Feb 07, 2022Copper Contributor
I understand the contents of the post you shared. However, i wonder why this causes the external chat to stop functioning all of a sudden. Besides our company did not change any settings latelly. And the settings you sugested where already in place before the issue arose. The issue was between Teams to Teams bussiness users.
Does it allow external domains as shown in the below command.