Forum Discussion
Teams external chat
Hey All, As of today i have users reporting issues with external chat functionality. For some reason all external users (even if they are Teams users) are shown as Skype for Business users. When ...
Hello,
Can you create a test TeamsOnly user to compare?
"the Skype for Business handles the following integrations that aren't handled in Teams Islands mode:
External (federated) communications."
https://docs.microsoft.com/en-us/microsoftteams/teams-and-skypeforbusiness-coexistence-and-interoperability
Can you create a test TeamsOnly user to compare?
"the Skype for Business handles the following integrations that aren't handled in Teams Islands mode:
External (federated) communications."
https://docs.microsoft.com/en-us/microsoftteams/teams-and-skypeforbusiness-coexistence-and-interoperability
I can confirm that I have this issue with an external organisation that have never used SfB to my knowledge, along side my organisation who has never used SfB. If nothing has changed either side, why are we seeing this?
- So the other org is TeamsOnly?
- Yes, i have tested this with a test-tentant we have on the side.
Both sides are Teams only, yes. I have checked this morning and I get prevented from sending a Teams message on the web (https://teams.microsoft.com) and via the Windows client. The Android client allows sending messages but warns that the contact "might be using Skype for Business. They will see your message if they sign back in to Teams"
