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sofie0114's avatar
sofie0114
Copper Contributor
Nov 16, 2019

TeaMs Direct Routing: having problem configuring/calling 5 digits or 3digits service numbers

so im trying to dial a service number which has 5digit numbers and 3 digit numbers but base on sbc logs its rerouting to a user or teams cancelling the call. please help if you have any suggestions how to resolve this.

2 Replies

  • Hi,
    Can you explain and send some more details? I do not understand what you are trying to do and what the problem is.