Forum Discussion
shazzar007
Dec 27, 2021Copper Contributor
Teams device phones missing and offline
I have deployed approximately 60 teams' phones such as Poly CCX400 and Yealink MP54. I noticed only 53 are showing in the portal and 7 are missing but are working on site (one of them is on my desk)....
LinusCansby
Dec 27, 2021MVP
Hi,
Since there are so many devices you have an issue with and you can relate the problem to a recent firmware update, I suggest that you report this to Microsoft Support.
Since there are so many devices you have an issue with and you can relate the problem to a recent firmware update, I suggest that you report this to Microsoft Support.