Forum Discussion
Teams Desktop App still not showing changes done in AD Azure 4 days later
luvsql Hi, well that does sound like a mess. And you have obviously also signed out manually from the desktop app (not only reboot)? Are every single one experiencing this?
Would you mind trying these steps on a computer having the issue (involves cache removal and force version upgrade)
Re: Unable to login even after reinstall - Microsoft Tech Community
ChristianBergstrom Yes signing out does not fix it. I just signed out again and no changes appear when we search the users. It's affecting multiple users so assume all (multiple have emailed saying their title is still wrong).
Did another uninstall, deleted ALL the files in that article, reinstalled. Searched 3 people that we changed and still shows old titles etc.
Also, we can't really be expected to uninstalled, delete files, reinstall on 130 laptops every time we adjust dat in Azure?
- ChristianBergstromJan 29, 2021Silver Contributor
luvsql Of course not, I was only curios if it had something to do with the cache removal and newer install of the app version. Perhaps continue with the support ticket with Microsoft might be the best solution here.
- luvsqlJan 29, 2021Iron Contributor
ChristianBergstrom Microsoft support is useless. They were the ones that told me we had to wait 9 business days for Teams to update (they also said doesn't include weekends). This is why I had to resort to community help. They also told me we had to reinstall on 130 laptops to see new updates from Azure. They are a complete waste.
- ChristianBergstromJan 29, 2021Silver ContributorVery odd response from them I must say. Give it another go by creating a new ticket. Not using the previous one.