Forum Discussion

Rex_P's avatar
Rex_P
Copper Contributor
Aug 21, 2020
Solved

Teams Desktop App on Win 10 longer recognizes virtual cameras (like Logi Capture) since July update.

The Teams desktop app on Windows 10 no longer recognizes virtual cameras (like Logi Capture) since July update. You can only connect to the physical camera device. There is information out there ab...
  • LinusCansby's avatar
    LinusCansby
    Aug 21, 2020

    Hi,

    I have version 1.3.00.21956 of the Teams desktop client running in Windows 10 and I can use virtual webcams, both SnapCamera and ManyCams installed and they are working in Teams. 

     

     

O-Dogs's avatar
O-Dogs
Copper Contributor
Sep 01, 2020

SOLVED!!! Rex_P

I have just setup my new work laptop with logi capture and logi camera settings.  However, I was doing my head in as neither of these virtual cameras would in the MS Teams app.  They were appearing in the web version of MS Teams.  

On my home desktop PC I can select virtual cameras, logi and snap.  No problem. 

I am running the same version of teams on both PCs.   I have Microsoft Teams Version 1.3.00.21759 (64 bit).

So this is how I finally got MS Teams to list ALL virtual cameras.

I realised the only difference between both PC configurations was my laptop did not have the SNAP CAMERA app.  So, I installed it. Ran it, connected to my webcam, opened MS Teams and I could see the SNAP camera in settings.  After exiting settings then returning, ALL virtual cameras appeared in the camera settings drop down list. 

Happy days.