Forum Discussion
NoeMF
May 07, 2021Copper Contributor
Teams craching when starting
Since wednesday (05/05/2021), Teams was crashing when I tried to activate my camera, even the preview. I also had to attend to a zoom meeting, and it was the same problem. So I just didn't use the ca...
- May 07, 2021Hello, as you're experiencing the same issue using Zoom there's nothing related to Teams. This is most likely hardware related and you should focus on your camera starting with updating the drivers for it. Perhaps your computer needs to be updated as well.
Attaching the hardware requirements for Teams
https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app
NoeMF
May 07, 2021Copper Contributor
All my dedvices are up to date. (I just checked)
May 07, 2021
Still related to your camera as Zoom don't work either.
- NoeMFMay 07, 2021Copper ContributorI am using a virtual camera with OBS, can it have something to do with the crashes ?
- May 07, 2021Sorry, can't help you any further. Perhaps another member will reply.