Forum Discussion
Teams chat message jumps to read
When one user sends Teams chat messages to another user , these messages are immediately marked as read to the sender even when the receiver hasn't read them. Teams Cache has been deleted already, no...
I just ran into this problem this morning and found a fix. If you're not in IT, have your IT log into the M365 admin portal and and them click on the Sign out of all sessions link for the user who is affected by this issue.
This did it, I asked our IT to do exactly what you suggested and I can read the messages from one very important colleague of mine now. Thank you so much for sharing!