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Teams Chat Error - "Administrator has disabled chats for this user",
Hello, I am getting this message when attempting to start an individual chat in Teams - "Administrator has disabled chats for this user". I am set in Island mode as well. Is there some other sett...
I actually opened a support ticket with Microsoft. They claimed to run some scripts which did fix our issue even though the tech rep couldn't really be sure if the scripts did resolve the issue. Regardless, our issue was solved. Good luck to everyone else in the same boat.
My school is having the same issue. Sometimes the same user can use chat through their android device and through iOS device but on the windows desktop it has the "Administrator has disabled chat" message. Then the next day tye same user can use windows desktop but cant use android! This is starting to cause major headaches. Anyone got any ideas? Ta.
steve_macphail Open a ticket with Microsoft. Problem was solved within 24 hours. Ensure users having issues sign out of teams to apply the potential fix. It may or may not work for you but at least you have gotten the attention of MS and they are obligated to deal with it. My recent support experiences with MS have all been fantastic with issues solved each time. Call back has been quick with many follow up calls to ensure things are as they should be.
- I would report that to Microsoft so that can take a closer look at your Tenant. Our issue was very limited and intermittent, however it did clear up about a week or so after I had reported it. They claim it was just taking a long time to sync due to the amount of people all of the sudden hammering Teams.
- Thanks. I've just logged it with them.
