Forum Discussion
Teams Chat Error - "Administrator has disabled chats for this user",
I actually opened a support ticket with Microsoft. They claimed to run some scripts which did fix our issue even though the tech rep couldn't really be sure if the scripts did resolve the issue. Regardless, our issue was solved. Good luck to everyone else in the same boat.
William Rivet - Yes. I managed to resolve the issue on my end by editing the messaging policies and validating that users were assigned to the messaging policies. By the way, there's another bug in the display of users (they aren't displayed) assigned to messaging policies. Once that was complete I had to wait 24 hours before the Teams servers replicated the changes. Microsoft really needs to fix the replication timeframes, but that's another story.
Lastly, the users MUST sign out of Teams. They cannot minimize, close the app, or anything else. They actually have to completely sign out of the Teams app and/or web interface. Teams appears to be super buggy right now.
Hope this helps you!
I actually opened a support ticket with Microsoft. They claimed to run some scripts which did fix our issue even though the tech rep couldn't really be sure if the scripts did resolve the issue. Regardless, our issue was solved. Good luck to everyone else in the same boat.