Forum Discussion
Teams Chat Error - "Administrator has disabled chats for this user",
I actually opened a support ticket with Microsoft. They claimed to run some scripts which did fix our issue even though the tech rep couldn't really be sure if the scripts did resolve the issue. Regardless, our issue was solved. Good luck to everyone else in the same boat.
At my school (I am global admin) we get this error message just for some users. I have no idea why.
Having this very issue right now with my 7th graders. Disabled chat for 7th & 8th. Re-enabled. Only 8th (a class of 4 vs. 14 for 7th) can chat and the message shows in the chat box for me with any 7th grader. The policies between 7th & 8th are an exact match. I'm going to try asserting the change via PowerShell and see if that makes the difference. They say the change should be immediate with that method. It has been a number of days since I made the change via the UI.