Forum Discussion
Teams Chat Error - "Administrator has disabled chats for this user",
I actually opened a support ticket with Microsoft. They claimed to run some scripts which did fix our issue even though the tech rep couldn't really be sure if the scripts did resolve the issue. Regardless, our issue was solved. Good luck to everyone else in the same boat.
Private chats can be disabled in the messaging policy of the Teams Admin Centre - it would have been set by the administrator
https://docs.microsoft.com/en-us/microsoftteams/messaging-policies-in-teams
I would contact them to allow it or switch you to a policy which allows it
Hope that answers your question
ChrisHoardMVP Thanks for the response. Actually, I am the global admin have actually flagged Chats to enabled. I got the Chats icon to appear, but still cannot actually chat with anyone due to this error "Administrator has disabled chats for this user", and I am not sure what is blocking it now that I have enabled individual chats. Let me know if you have any other ideas or settings I can check.
Thanks,
Scott
- Hmm, messaging policies can take up to 24 hours to come into effect - periodically, every few hours, log out and log back in again. It can be a bit of a frustrating period, but that is the propagation time. In most cases it's 2-4 hours
Barring that I would recommend, if there is no reason to be in Islands, to move your org out of Islands
https://regarding365.com/beware-of-the-island-understanding-teams-and-skype-coexistence-modes-300bcf412fa2
This will help the general experience too. If you can't move to Teams Only all at once, then set the org to Skype only then phase users over to Teams only
Hope that answers your question
Best, ChrisI need to move students to another team. I accidentally sent them to the wrong team. So I tagged them to be moved,, but I coudn't send them the new team code because I got the message "Admin. has disabled chat for 1 or more members" BUT I am the admin.
SO what should I do?
The same thing has happened to me but the chat icon is gone
Karma8614 same thing happened to me. a couple of hours ago i coul still talk with friends. now i cant talk anymore and the chat icon just went away
I am also afflicted by this issue. It appears that Microsoft have an unidentified issue with the Teams platform at this time.
StevenJeffries Has there been any progress with this issue? Our school board is having the same problem.
