Forum Discussion
Teams chat - where is it saved and how can I access it?
- Dec 04, 2019Hi Jeetus,
Sure, there are many uservoices for it here including
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/37466629-teams-chat-history-export-feature
So you can always vote on these as well as raise these at AMA's. Unfortunately, none look like being picked up for the foreseeable future. The typical reason for this is security and compliance, and from what I understand it is also intrinsic to the persistent chat functionality within Teams itself. Maybe there is a case to develop a copy the chat history into the mailbox but keep the compliant copy hidden.
AFAIK, there is no way around this at the current time. Features such as DLP, Supervision could be employed to probably curb some of those incidents. However, I have also heard many argue that during their Skype usage users were purging conversation history from their mailbox which typically led to having to buy third party journaling solutions for compliant copies.
I can understand the frustration with this and absolutely what you are trying to achieve with as little pain for the users. It will be interesting to see if Microsoft change their position on this in the future given the demand.
Best, Chris
Even looking at the team channel chat, there is no easy way to save it in a text file. This is stupidity and cannot be excused by any regulatory compliance nonsense. If I can look at the chat, I can photograph it but I cannot say "save as text" or even press Ctrl-A to select and copy as a text or rich text or anything and paste to my text editor -- it cannot possibly be any regulatory issue, just a dire desire from Microsoft to never give users to get easy access to their data.
Well, I wasted a couple of hours of my company's time by copying-and-pasting messages one-by-one (surprised this is still allowed; next time it will be the whole day of photographing and OCR-ing, I guess). Hope Microsoft is happy with the productivity effect of their "productivity suite".
I am truly surprised an IT-smart organization can walk away from any chat solution like IRC chat or similar to the piece of marketing and tie-in this product is.