Forum Discussion
Teams calls disconnects / dropped / terminated when users are logged into multiple devices
- May 08, 2020
i can confirm that updating iOS App (from version 2.0.9 to 2.0.10) also resolves the problem (testing on different devices with iOS and iPadOS)
ATTENTION: User must update the iOS App manually, no automatic Update in the Apple iOS Store !!! As the auto-update feature for the app remains disabled at this time by Microsoft affected users should manually update to the latest version of the Teams iOS client to resolve the problem.
I am also suffering from such type of problem...
Whenever I joined the meeting call automatically drops and ,then I again tried to join meeting but at that time I automatically sign out from someone organization guest mode to simple guest.
Why this problem arriving I don't know.
Please guide me to solve this problem.
- Dorje-McKinnonJul 06, 2021Iron Contributor
Darshan_Khute , I'm sorry i don't know why you're having the problem.
First talk with other users in your organisation, and find out if it is just your account or multiple users who have the problem. Then compare your setup and the version numbers of Teams with someone in your organisation who is NOT having the problem. Then let your IT team know the details you have discovered.
Many people on this thread found the solution was mis matched versions of the teams app.
good luck