Forum Discussion
Teams badge won't go away
- Did you use the filter view? Select the filter for Unread, @mentions, Replies, Reactions, Missed call, Voicemail, Apps. Walk them trough. Could be that you've been @mentioned and then that person had a change of mind and removed the post and things are being cached. You can always verify using Teams on the web too. As for the desktop app you can "reset" it by removing all content in %appdata%\Microsoft\Teams (copy and paste to Start).
This is what worked for me to remove the number from the Teams icon in the Taskbar.
1. Go to Windows Settings > Personalisation > Taskbar. Under Taskbar items, set Chat to On.
2. Click the Chat icon on the Taskbar.
3. If the ... (What's new and more) button at the top right of the Chat window is showing a red (or some other colour) dot, then this is the issue. Click the ... button and select What's new from the popup menu. The badge number on the Teams icon should now have disappeared.
So, it seems that Teams displays a badge number on the Teams icon in the Taskbar when there is a notification of something new in the What's new section. However, I could not find any way to see this notification or display the What's new menu from within the Teams app itself. It seems to only be accessible via the Chat app. Go figure!
Graymatter I did not find any Chat option.
- Thank you, this solved my issue.
- Brilliant! I have battled a persistent "1" badge on my taskbar icon for at least 6 months. Your steps cleared it. I have fed the OCD dragon, and it is back in its cave again!
And thanks, Microsoft, for conflating "What's New" notifications with actual chat messages. That was SO intuitive. - Thank YOU!!!
This is the only thing that helped! - Thank you, Graymatter! This is utterly ridiculous, Microsoft. It's even more silly that I had to sign over all my personal info just to leave this reply.
- THANKS!!!!!!!!
Graymatter Thanks!
Your solution fixed same issue with my teams.
rahul_patil2009 one thing I have noticed, is that the notification will re-appear when there's been a system/Chat update etc. Easily sorted though, now that I know what to do... you guys really don't know how much it was driving me mad
- Your Sir, are a genius... thank you so much, sorted! Nice one.
Graymatter thanks! Will try your instructions tomorrow. I've actually removed the Teams shortcut from the Task bar for the time being - it was distracting me 😂
I'll let you know how it goes...
