Forum Discussion
Zhiii
Aug 30, 2021Copper Contributor
Teams badge won't go away
I have been having this issue for the past few days. Despite all the messages being read, the badge of Teams won't disappear. Does anyone know how to fix this?
- Aug 30, 2021Did you use the filter view? Select the filter for Unread, @mentions, Replies, Reactions, Missed call, Voicemail, Apps. Walk them trough. Could be that you've been @mentioned and then that person had a change of mind and removed the post and things are being cached. You can always verify using Teams on the web too. As for the desktop app you can "reset" it by removing all content in %appdata%\Microsoft\Teams (copy and paste to Start).
Zhiii
Aug 30, 2021Copper Contributor
ChristianJBergstrom Thank you for the reply. I don't think there are any unread messages. I also tried signing in and out for several days in the past week, which doesn't seem to do the trick. Is there anything else that you can think of for me to try?
Aug 30, 2021
Did you use the filter view? Select the filter for Unread, @mentions, Replies, Reactions, Missed call, Voicemail, Apps. Walk them trough. Could be that you've been @mentioned and then that person had a change of mind and removed the post and things are being cached. You can always verify using Teams on the web too. As for the desktop app you can "reset" it by removing all content in %appdata%\Microsoft\Teams (copy and paste to Start).
- slipdMay 28, 2023Brass Contributor
ChristianJBergstrom The folder path you've linked to is empty on my set-up? The '1' notification just won't go away
- JoeTorontoApr 07, 2025Copper Contributor
same issue on an iPhone :*(