Forum Discussion
TEAMS as Support or HelpDesk
Hello, I am exploring Teams to if this could be used as Service/Support/Helpdesk solutions ? Please provide with your expert suggestion on for this sort Teams Usage BR, /HS
Himanshu Singh - I agree with others that teams would not be a robust support system by itself. But, I’d recommend including Teams as a part of your helpdesk's tools. Our helpdesk’s Team is the heaviest used Team at our university