Forum Discussion
TEAMS as Support or HelpDesk
Hello, I am exploring Teams to if this could be used as Service/Support/Helpdesk solutions ? Please provide with your expert suggestion on for this sort Teams Usage BR, /HS
Hi Himanshu Singh,
I think it depends on your demands for the "servicemodule". The combination of Teams and Planner boards can be a powerful thing but for most cases, the abilities are too limited as already mentioned above.
In any case, Teams/Planner is a great thing to support your Service team especially when your Service module is integrated into the team.
Sven