Forum Discussion

Brass Contributor

Jul 18, 2019

Teams App Error (Not able to view Planner within App)

A Teams Member is getting the following error message on the Planner tab. Already cleared the Teams Cache and signed in again but the issue is not resolved. Teams

MVP

Jul 18, 2019

Can you add the image as an attachement?

Adam

Vinita VERMA
Brass Contributor
Jul 18, 2019
adam deltinger
- adam deltinger
  MVP
  Jul 18, 2019
  Can the user access https://tasks.office.com/
  
  ?
  - Vinita VERMA
    Brass Contributor
    Jul 18, 2019
    adam deltinger The error message is only on the Teams desktop App but works fine on the web version.
- adam deltinger
  MVP
  Jul 18, 2019
  So the rest of the team members have access to the planner?
  - Vinita VERMA
    Brass Contributor
    Jul 18, 2019
    adam deltinger Yes checked with 2 other members, it works fine.